Legal notice

LEGAL NOTICE

Hauntly is an online store operated from Switzerland.

CONTACT
Email: support@shop-hauntly.com

We answer every message, usually the same day. Email is the fastest way to reach us, whether you have a question before ordering or a problem with an order you have already placed.

PRODUCTS AND ORDERS
Our products are shipped from a fulfilment warehouse in the United States. We currently sell to customers in the United States only. Prices are shown in US dollars. There are no import duties or customs charges on US deliveries.

Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy. Both form part of our Terms of Service.

CONTENT
All text on this website is the property of Hauntly. Product images may be supplied by our manufacturing partners and are used with permission.

ACCURACY
We do our best to keep product descriptions, prices and availability accurate and up to date. If an error affects an order you have placed, we will contact you and either correct it or refund you in full.

APPLICABLE LAW
This website and any purchase made through it are governed by Swiss law, without prejudice to any mandatory consumer protection rules that apply where the customer lives.

COMPLAINTS
If something has gone wrong, write to support@shop-hauntly.com before anything else. Most problems are solved in one email.